Nadia Alam MD MSc CCFP-A

Family Doctor - Anesthetist, Halton Healthcare, Georgetown
Board Chair, Halton Hills Family Health Team
Program Medical Director, Integrated Care and Primary Health Care, Halton Healthcare
Faculty, Institute of Health Policy Management and Evaluation and Department of Family and Community Medicine, U of T
Past-President, Ontario Medical Association

Board

Nadia Alam MD MSc CCFP-A

Date

August 2025

Services

Breaking the Silence: How NAIA Supports Well-Being and Drives Collective Growth

True well-being encompasses mental resilience as much as physical health, vital in navigating challenges like depression—affecting 1 in 4 Canadians—and pandemic-driven uncertainty. Yet stigma silences many, harming workplace culture. ReliefAI’s NAIA combats this by offering empathetic support, helping users grow through struggles and fostering collective progress. As the Institute for Healthcare Improvement states: ‘Joy isn’t in work. Joy is the work.

Summary – naia

naia provides a scalable, cost-efficient, and highly personalized solution—offering each employee their own mind mentor.
Rather than being just another well-being program, naia is revolutionizing how companies support employee well-being—through individualized, data-driven, and scalable care. This is the game changer large corporations need to embrace.
Why is this so valuable for companies?

Dr. Alam has practiced FP-Anesthesia, comprehensive care family medicine and palliative care for over 15 years. She is a graduate of Dalhousie School of Medicine and Queen’s University’s Post-Graduate residency programs in Family Medicine and Anesthesia. She also achieved an executive Masters in Health Economics, Policy and Management. Dr. Alam is also an experienced physician leader who has led meaningful changes in health policy on a local, regional and provincial level. Following her OMA presidency, Dr. Alam focused on local and regional policies focused on supporting primary care delivery through COVID and now. She has helped create and implement highly successful local programs including the Halton SCOPE program, now the highest performing site among its peers in the province. Dr. Alam was recently appointed to two roles, the first of each kind: Program Medical Director, Community Integration and Primary Health Care at Halton Healthcare as well as the Faculty Lead, Ontario Anesthesia Human Resources Planning Program, jointly sponsored by the University of Toronto and the Northern School of Medicine. It seems that she enjoys flying a plane as she builds it… She co-created and co-teaches a Masters level course entitled The Fundamentals of Health Economics and Policy. She has lectured on soft skills in post-graduate medical education – navigating power differentials and bias, managing stress and burnout, health systems thinking, and advocacy and policy. She also volunteers as a presenter and facilitator with the Toronto Initiative for Diversity and Equity. She is passionate about building literacy in individual health as well as health systems at large. She has held media appearances to discuss measles, obesity, diabetes and menopause, as well as broad health system topics such as physician shortages, policies to manage burnout, primary care structures, physician payment and incentives etc. She is a mom of four and she loves to travel with her kids who have now mastered the art of traveling carry-on only. She also loves to draw, paint and write, and one day, once she has retired from medicine, she will finally write a book or many books in fiction and literature.

Each team member receives tailored support—not a one-size-fits-all solution, but truly personalized assistance.
Comparable to an in-house psychologist who is always available and adapts to each individual’s unique context.
Companies with strong well-being programs gain a competitive edge in the ‘war for talent,’ positioning themselves as attractive employers.
Employer Branding Boost: Companies that prioritize employee well-being sustainably strengthen their brand image.
A company that offers its employees an individual AI mind mentor for well-being fosters a strong emotional connection to its brand.
naia is more than just an internal tool—it’s a symbol of a modern, employee-centered corporate culture.
naia reduces sick leave, burnout-related resignations, and productivity losses—saving companies millions every year.
Investing in prevention is far more cost-effective than dealing with long-term absences or expensive therapeutic interventions.
Unlike human coaches, naia is available 24/7 to all employees—worldwide and in 50+ languages.
This ensures equal access to support for both managers and production workers.
-3 days of absence per employee through targeted stress management
+10.4% higher employee satisfaction through individual mentoring
+22% higher employer attractiveness, as preventive well-being measures strengthen the corporate culture